Privacy Policy

1. Data Controller

The data controller responsible for the processing of your personal data is:

Pillartech Europe is a B2B company active in the distribution, installation and servicing of industrial induction cap sealing machines for the food, pharmaceutical, chemical and cosmetic industries. We operate exclusively in a business-to-business context and do not target consumers.

2. What personal data do we process?

We only process personal data that you provide to us directly, typically via the contact form on this website or through subsequent business correspondence:

• Name (first and last name)
• Company name and function
• E-mail address
• Phone number (optional)
• Product interest (selected from a list)
• Content of your message or inquiry

We do not collect special categories of personal data (Art. 9 GDPR). All contacts are business contacts in a B2B context.

3. Purposes and legal basis

4. Retention periods

After the retention period, data is securely deleted or anonymised.

5. Processors and third parties

We do not share your personal data with third parties for their own marketing purposes. We use the following processors acting on our behalf:

Google LLC is certified under the EU-US Data Privacy Framework (DPF), established by the European Commission on 10 July 2023. See dataprivacyframework.gov.

6. International data transfers

Two of our processors (Google LLC and Base44 Inc.) are based in the United States. The transfer of personal data to the US is safeguarded via:

• EU-US Data Privacy Framework (DPF) — for Google LLC (Analytics). Google is certified under the DPF, approved by the European Commission.
• Standard Contractual Clauses (SCCs) — for Base44 Inc. as an additional safeguard for hosting.

We monitor the validity of these mechanisms. If the DPF is revised in the future, we will take the necessary steps to ensure the lawfulness of the transfer.

7. Your rights under the GDPR

As a data subject you have the following rights. You can exercise them via sales@pillartech.eu. We respond within 30 calendar days.

• Right of access (Art. 15 GDPR) — request what data we process about you.
• Right to rectification (Art. 16 GDPR) — have incorrect or incomplete data corrected.
• Right to erasure (Art. 17 GDPR) — have your data deleted if processing is no longer justified.
• Right to restriction (Art. 18 GDPR) — temporarily suspend processing.
• Right to data portability (Art. 20 GDPR) — receive your data in a structured, machine-readable format.
• Right to object (Art. 21 GDPR) — object to processing based on legitimate interest.
• Right to withdraw consent (Art. 7(3) GDPR) — withdraw your consent for cookies at any time via our cookie policy.

You have the right to lodge a complaint with the Belgian supervisory authority: Gegevensbeschermingsautoriteit (GBA), Drukpersstraat 35, 1000 Brussels — lodge a complaint.

8. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. The website uses encrypted connections (HTTPS/TLS). Access to contact data is restricted to the relevant staff. Our servers and databases are protected by firewalls and access controls.

9. Cookies

This website uses cookies. Necessary cookies are placed automatically; analytical and marketing cookies are only placed after your consent, managed via Cookiebot. You can withdraw your consent at any time. For a full overview of the cookies used, see our cookie policy.

10. Changes to this privacy policy

We may update this privacy policy to comply with changes in legislation or changes in our practices. The date of the last update is shown at the top of this page. For material changes, we will notify you via the website.

11. Contact

For questions about this privacy policy or the processing of your personal data: